Monitoring - We do not observe issues with France fix termination. We continue to closely monitor the situation.
Jan 21, 16:36 CET
Update - We are continuing to work on a fix for this issue.
Jan 14, 11:44 CET
Update - Please note this incident is still ongoing, we are continually working with the operator to restore services to normal.
Jan 9, 09:30 CET
Identified - The incident has been identified on our primary France route, backup routes have been activated, unfortunately there is still some degraded performance.

We will continue to provide updates as they are received from the operator.

Please excuse any inconvenience caused.
Jan 7, 17:15 CET
Investigating - We are experiencing an issue on our platform with voice services, specifically FRANCE fix, our team is currently investigating the incident.
Jan 7, 12:35 CET
API   Operational
Customer Portal   ? Operational
Real-time   ? Operational
Voice Operational
Inbound   Operational
Outbound   Operational
TTS   ? Operational
IAX   ? Operational
SMS Operational
Inbound (SMS MO)   Operational
Outbound (SMS MT)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - The operator has confirmed this incident as resolved, the prefixes mentioned are once again delivered to our platform.
Feb 11, 13:07 CET
Identified - There is currently an incident on inbound calls for the following FR FIX prefixes, the operator concerned is working to resolve the issue.

- 048275
- 053537
- 036561
- 023025
- 018335
- 017676
Feb 11, 11:43 CET
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019
Resolved - This issue has now been resolved and the route re-enabled.
Feb 4, 13:37 CET
Monitoring - We are monitoring the situation closely. We are still waiting for the carrier fix, but have enabled backup routes.
Jan 31, 18:50 CET
Identified - We have identified an issue with one of our France mobile routes incorrectly answering the call with music or no sound, this route has been disabled awaiting the operators fix.

Updates will be posted as more information is received.
Jan 31, 15:21 CET
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.