FR MOBILE: FAS with Music

Incident Report for Callr

Resolved

This issue has now been resolved and the route re-enabled.

Posted Feb 04, 2019 - 13:37 CET

Monitoring

We are monitoring the situation closely. We are still waiting for the carrier fix, but have enabled backup routes.

Posted Jan 31, 2019 - 18:50 CET

Identified

We have identified an issue with one of our France mobile routes incorrectly answering the call with music or no sound, this route has been disabled awaiting the operators fix.

Updates will be posted as more information is received.

Posted Jan 31, 2019 - 15:21 CET

This incident affected: Voice (Outbound).